At QNET, every product and service is created with the Independent Representatives or distributors in mind. However, our commitment to you goes above and beyond as can be seen in the robust QNET Returns and Refunds Policy. We aim to provide you with the opportunity, the products and the service that you love, but if you are not happy, here is a list of our policies, simplified.
Once we’re notified about the cancellation of your contract, you’ll get your refund after a deduction of a reasonable administration fee charged by us and whatever fees your bank will charge you. The fees that will be deducted can vary depending on various factors including region, currencies, shipping and handling fees, and product(s) ordered.
In case of unpaid return delivery, a certain amount will be deducted from the total refund amount for product recovery. You will receive the refund amount as soon as administratively possible.
For more details, click here.